This Privacy Policy (the “Policy”) applies to the collection, use and disclosure of an individual customer’s Personal Data (hereinafter defined) arising from Products and/or services offered by SEASON FRUITS AND SUNDRIES.
1. What personal information do we collect?
1.1. When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.
1.2 As you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site.
- a. We refer to this automatically collected information as “Device Information”.
1.3 We collect Device Information using the following technologies:
- a. “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- b. “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- c. “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.
1.4 We collect information from you when you register on our site, place an Order or subscribe to our newsletter.
1.5 When ordering or registering on our site, as appropriate, you may be asked to enter your: name, email, delivery address, date of birth and contact number. We refer to this information as “Order Information”.
1.6 When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.
1.7 You may, however, visit our site anonymously.
2. What do we use your information for?
2.1 Any of the information we collect from you may be used in one of the following ways:
- a. To personalize your experience (your information helps us to better respond to your individual needs)
- b. To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you).
- c. Screen our Orders for potential risk or fraud.
- d. To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs).
- e. To process transactions (Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested).
- f. To communicate with you by sending periodic emails (The email address you provide for order processing, will only be used to send you information and updates pertaining to your order).
- g. When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
2.2 We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).
2.3 We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
2.4 We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
3. How do we protect your information?
3.1. We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.
3.2. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems and are required to keep the information confidential.
3.3. After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.
3.4 When you place an Order through the site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
4. Do we use cookies?
4.1. Yes, Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.
4.2. We use cookies to help us remember and process the items in your shopping cart and understand and save your preferences for future visits.
4.3. If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. However, you can still place orders over the telephone or by contacting us.
5. Do we disclose any information to outside parties?
5.1. We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information.
5.2 This does not include trusted third-party who assist us in operating our site, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.
5.3 We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
6. Third party links
6.1. Occasionally, at our discretion, we may include or offer third-party Products or Services on our site. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
7. Personal Data Protection Act (Singapore)
7.1. By using this site, you agree to allow us to collect or use your information in an appropriate manner in accordance to the Personal Data Protection Act of Singapore.
8. Online Privacy Policy Only
8.1. This online privacy policy applies only to information collected through our site and not to information collected offine.
9. Terms and Conditions
9.1. Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our site.
10. Your Consent
10.1. By using our site, you consent to our site’s Privacy Policy
11. Changes to our Privacy Policy
11.1 We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
11.2. If we decide to change our privacy policy, we will post those changes on this page, and/or update the Privacy Policy modification date below.
12. Contact information
12.1. Questions regarding this Privacy Policy should be sent to us at hello@seasonfruitssundries.sg